Refund policy
Damages and issues
If your order was damaged in transit or you received the wrong item, please contact us within 7 days of delivery. We’ll make it right.
Returns
Due to the hygienic nature of our products, we are unable to accept returns of opened or used items.
How to start a claim
Email us at info@shopnestorganic.com with your order number and a brief description of the issue. Please include photos when relevant so we can expedite resolution.